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November 29, 2021

This Week's News is Sponsored by Better Branches ~

BB

 

General News

 

NICE Actimize Launches Dark Web Intelligence Solution

NICE Actimize announced its IFM-X Dark Web Intelligence solution. Deploying multi-language coverage of the Dark and Deep Web, malware networks, private messaging platforms, and underground fraudster infrastructure and communities, the solution helps CUs resolve fraud and account takeover issues.

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ACI Worldwide Launches Network Intelligence Technology

ACI Worldwide launched its proprietary Network Intelligence Technology as an integral part of ACI Fraud Management. The companys says that its new technology enables CUs to augment fraud prevention strategies by allowing them to securely share industry-wide fraud signals by feeding their machine learning models and leveraging their machine learning technology more effectively.

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Hardware News

 

Storage Systems Are Weakest Link in IT Infrastructure Security

Continuity Software analyzed systems from businesses in multiple industry sectors and found that storage system security lags behind compute and network security. The study examined equipment from vendors including Brocade, Cisco, Dell EMC, IBM, Hitachi Data Systems, and NetApp. The study concluded that storage systems often hold the greatest value, from both security and business perspectives.

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Best Keyboards in 2021

Having the right keyboard can make a huge difference, not just to your productivity, but also comfort and even your health. This article covers a few top-notch productivity-boosting keyboards such as the Das Keyboard Prime 13; Microsoft Ergonomic Keyboard; Logitech MX Keys Advanced; DSI Left-Handed Keyboard with Cherry Mechanical Red Switch; and Logitech K780.

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Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

 

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Software Updates

 

What's New for IT Pros in the Next Windows 10 Update

The Windows 10 November 2021 Update, as Windows 10 21H2 is now known, is the last of the six-monthly feature updates to Windows. Like Windows 11, Windows 10 will now get an update just once a year (the Semi Annual Channel is now known as the General Availability Channel). The focus for the November 2021 Update is "productivity, management and security" according to Microsoft - more details are available in this article.

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Boxcryptor Helps Protect Data in Microsoft Teams with End-to-End Encryption Features

The encryption software Boxcryptor offers additional security for data in Microsoft Teams. Among other things, users can send messages in end-to-end encrypted form. Boxcryptor could be used in two ways in Microsoft Teams, as a personal app and in the team channels.

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ATMs/Kiosks

 

ITMs & ATMs in Branches in 2022 and Beyond

In this interesting article, a group of branch strategy and design experts tackle what a state-of-the-art branch needs to have to be competitive. In terms of ITMs and ATMs, the consensus seems to be that FIs should be thinking about how many of these machines they would want per branch, not if. They conclude that by integrating more interactive teller machines and ATMs into branches, FIs can have fewer people working in a branch and, those that are, can help visitors get accustomed to the newer systems.

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CU Success Stories  

 

Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

LogRhythm

Logrhythm

 

and their client is:

Technology Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!

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Wireless World

 

Driver's Licenses on iPhones: Apple Delays Launch Until Next Year

Apple is delaying the launch of a feature allowing iPhone owners to keep their driver's license or identification on their smartphone. According to the website for iOS 15, Apple notes the ability to add ID cards to the Wallet app on iPhones will launch in early 2022. In September, Apple revealed the first eight states supporting the Wallet ID feature. Apple said the option would first debut in Arizona and Georgia, followed by Connecticut, Iowa, Kentucky, Maryland, Oklahoma and Utah.

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5 Things to Know Before Deploying 5G in Your Business

The author predicts that going forward 5G will be the major communications channel for big data transfers of video and audio. But she also notes that 5G also brings these 5 crucial planning issues: 1. 5G implementations must fit with what you've got; 2. 5G can cause unintended inference problems for which you need to plan; 3. Management's expectations for 5G should be level-set; 4. Tackle 5G interference as part of your implementation plan; 5. If your company is delivering 5G services, let your customers know in advance what they can expect.

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Security Section

 

How to Beef up Your Multicloud Security

A recent 2022 Multi-Cloud Security Report found that 95% of the respondents said they're making multicloud a priority in 2022, with almost all of them putting security at or near the top of the list. Yet only 54% said they feel confident that they have the tools and skills necessary to achieve this goal. To help you better handle security in a multicloud environment, the author proffers the following advice: Create a sustainable model for multicloud security; Know your cloud environments; Find ways to consolidate your cloud security; Adopt a security strategy that is cloud (or multicloud) first; and Make multicloud security an imperative in 2022.

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Phishing Attacks Have Reached an Alarming Level

Phishing attacks hit a record high in July, according to the Anti-Phishing Working Group. Overall, the number of attacks has “more than doubled since early 2020,” the APWG report says. Then, the group was seeing anywhere from 68,000 to 94,000 attacks each month. They conclude that “phishing has not decreased as the online environment has evolved. It remains a dangerous, effective, and profitable activity for cybercriminals.”

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9 Cloud and On-Premises Email Security Suites Compared

Some email security products – and email exploits – have been around in one form or another for decades. What is new is having more cloud-capable products that can install across an organization in minutes and include a variety of related protective measures. Packages covered include: Abnormal Security’s Integrated Cloud Email Security; Area 1’s Horizon; Barracuda Email Protection; Cisco Secure Email; FireEye Email Security; Voltage SecureMail; Mimecast Email Security; Trustifi; and Zix Secure Cloud Email Security Suite.

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Leaders Roundtable

Core Systems:

Optimizing Your Core System


Celent - http://www.celent.com
Read Stephen Greer's comments:
https://www.cunews.com/Celent.pdf

 
Enhanced Software Products - https://www.espsolution.net
Read Matt Lefler's comments:
https://www.cunews.com/ESP.pdf

Member Driven Technologies - http://www.mdtmi.com
Read Matt Baaki's comments:
https://www.cunews.com/MDT.pdf

Symitar - http://www.symitar.com
Read Shanon McLachlan's comments:
https://www.cunews.com/Symitar.pdf

TCS - http://www.tcs.com
Read TCS BaNCS Global Banking Team's comments:
https://www.cunews.com/TCS.pdf

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Technology and Marketing

 

Activating Core Data to Drive Targeted Marketing

The author posits that it is critical for FIs to leverage transaction and payment data to understand accountholders’ banking behaviors and product utilization, gain competitive intelligence and drive targeted marketing campaigns to grow full financial relationships. According to a Deloitte report, FIs do not need more data to drive better actions, but they need to generate more insight from the data they already have and leverage the insights for improved accountholder experiences. She argues that transactions, including online bill payments, ACH payments, incoming fund transfers and debit/credit card payments, combine to paint an in-depth picture of the consumer as a financial entity, not only with their primary institution but also with other merchants that help manage their lives.

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Digital Banking Industry Leaders Forum

Thought Leadership From Around the Industry by Credit Union tech-talk and Finopotamus:

Benchmarking Your Digital Banking Strategy


Humanizing Digital: Increasing Account Holder Loyalty and Exceeding CU Goals with Smart, Flexible Solutions

Alogent
 

Digital Transformation: A Credit Union Imperative

The Digital Banking Market Is Heating Up

Three Present-Day Goals to Revolutionize Your FI’s Marketing

eSignatures Are Now a Top Priority Across the Nation

Fight Fraud by Better Understanding Your Financial Data

It’s Always About the People: 5 Rules for Digital Banking and Beyond

 

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Online Banking/E-Commerce/Website Design

 

How Apple, Mastercard, and Revolut Are Embracing Digital Assets

This article states that continued interest in the digital currency space by Big Tech, Big Fintech, and the world’s largest financial services companies suggests that the pace of adoption of digital assets – and the proliferation of use cases – is only likely to grow in the months and years to come. Three different corporate strategies are covered here: Apple, Mastercard, and Revolut.

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Credit Cards Are Surging Thanks to Gen Z

The recently released Q3 2021 Quarterly Credit Industry Insights Report reveals the auto, mortgage and personal loan industries all showed renewed signs of strength, along with a resurgence in the credit card industry — largely due to Gen Z. While card issuers had pulled back and tightened new card volume during the pandemic, that trend has shifted: Credit card originations have nearly doubled, increasing from 8.6 million in Q2 2020 to a record 19.3 million in Q2 2021, with Gen Z’s share of originations increasing to 14.2%, up from 13.3% last year and 9.5% two years prior.

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Internet Access

 

Cisco Partners with JupiterOne to Enhance Its SecureX Product Portfolio

Cisco has partnered with cloud security and governance platform provider JupiterOne to launch Cisco Secure Cloud Insights. Secure Cloud Insights will be part of Cisco's SecureX family of products and is intended to help customers manage risk and reduce the attack surface of their cloud-based processes and applications. By tracking and normalizing data across multi-cloud and hybrid environments, the new offering will provide customers with public cloud inventory visibility, relationship mapping to navigate cloud-based entities and access rights, and security compliance reporting.

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Companies Ditching VPNs for Zero Trust Architectures to Secure Hybrid Workplaces

As a result of the enormous security concerns associated with unmanaged devices, as well as BYOD, organizations are changing how they think about securing their corporate assets. This article predicts that many organizations will move away from traditional VPNs to Zero Trust architectures to shore up their endpoints and protect their data. It concludes that hybrid work is here for the long term and device authentication and authorization must be taken seriously.

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Call Centers

 

How to Troubleshoot Your Contact Center Hiring Process

An organization’s ability to hire and retain the right people heavily impacts their ability to deliver exceptional service levels, experiences and results. To effectively plan and hire contact center agents for what’s next, you need to know where you are now. This article provides five questions you can ask about your current hiring processes.

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